WaCRM
Salon booking, payments, and analytics running on one WhatsApp number.
- 01
Challenge
Indian salons run on phone calls and paper diaries. Missed calls cost bookings, no-shows went unpunished, and owners had no view of revenue or barber performance.
- 02
Approach
We extended WaCRM into a vertical salon SaaS. The flows engine already handled WhatsApp, so the work went into the booking model, slot concurrency, payments, and the owner console.
- 03
Outcome
Customers book, reschedule, and cancel in chat. Barbers manage check-ins and queues. Owners get analytics, waitlists, GST invoicing, and automated reminders.